When you book with Élan Escapes, you can travel with confidence. Élan Escapes is a member of Experience It Now Travel, who are an Accredited Body Member of Hays Travel Limited, ATOL 5534. Working in partnership with Experience It Now Travel and Hays Travel Limited, we ensure that appropriate financial protection is available for your booking. Details of the protection arrangements are set out below.
Book with Confidence
Élan Escapes is an independent travel agent working in partnership with Experience It Now Travel and sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P7133.
ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.
For more information about ABTA, including its Code of Conduct and the arbitration scheme available in the event of a complaint, please visit:
https://www.abta.com/help-and-complaints/customer-support
ATOL Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme.
But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.
If you do not receive an ATOL Certificate then the booking will not be ATOL protected.
If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
Please see our booking conditions for information, and for more information about financial protection and the ATOL Certificate, please visit:
https://www.caa.co.uk/atol-protection/check-an-atol/search-atol-holders
Company Information
Hays Travel Limited are registered in England and Wales with company number 1990682 and VAT number 193167195.
Registered office: 25 Vine Place
Sunderland
Tyne & Wear
SR1 3NA